Our offices are temporarily closed and we have moved to “work from home” due to the COVID-19 pandemic (Coronavirus). This temporary closure will continue based on health and medical recommendations by the CDC and City of Austin. Our current shelter in place extends through May 8th, 2020 coinciding with Travis County’s Order.
As a company, we have offered our employees additional paid time off in hopes to continue supporting our family here at Native Edge and we are working non-stop to continue supporting our team through this – financially and otherwise.
Our Design Team will continue to create and produce award winning designs during this closure, and will be available via email for any questions or new ideas for your space.
If you are in the process of scheduling an installation or new maintenance contract with us currently, we encourage you to continue communication via email and phone as we will continue to work on new business. The Department of Homeland Security and the Texas State Governor has deemed landscape maintenance and general construction “essential” and we will continue forward as safely as possible.
If you have a current installation and construction or maintenance contract with us, Paragraph 6, Section F, ix states that safety and sanitation are important to keep maintained. In our industry – keeping walkways and properties clear of debris falls under safety, and keeping lawn and weeds at bay falls under sanitation to keep pests and rodents out of the yard. Regularly scheduled maintenance contracts will continue as scheduled until otherwise advised by City officials or requested by our customers per Code Enforcement. Current properties that are under construction will be completed to the point of being safe to enjoy during the Shelter In Place order.
At this time, Native Edge will not be offering any refunds as we will continue business as normal as soon as we are back running. Please advise us of any medical emergencies for you or your family and our owner will reach out directly.
Please stay tuned to our newsletter, social media and direct correspondence for updates regarding a firm reopening date!Read The Full Statement
Open with limitations through April 30th.
What We ARE Doing
*Considered and essential service under Section 6, F, ix as a sanitation service.
**To a point where project is considered “stable soil”
***Updated statement from Gov. Abbott has made construction (including landscape) an essential service
****Irrigation Repairs, drainage work/repairs, etc
What we are NOT doing:
Precautions we are Taking
In-Person Meeting Stipulations